Return Policy

Last Updated: 03/31/2026

1. Introduction

At World Box, we want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, we're here to help.

This Return Policy explains the terms and conditions for returning products purchased from shopworldbox.com.

2. Return Eligibility

To be eligible for a return, items must meet the following conditions:

3. Non-Returnable Items

The following items cannot be returned:

• Gift cards
• Final sale or clearance items
• Perishable goods (food, flowers, etc.)
• Personalized or custom items
• Intimate or sanitary goods
• Downloadable digital products

4. How to Initiate a Return

To start a return, please follow these steps:

1. Contact Us: Email [your email address] with your order number and the item(s) you wish to return
2. Wait for Approval: We will respond within 1-2 business days with return instructions
3. Pack Your Item: Securely pack the item in its original packaging
4. Ship It Back: Mail your return to the address provided in our response

5. Return Shipping Costs

We recommend using a trackable shipping service for returns. We are not responsible for items lost in transit back to us.

6. Refunds

Once we receive and inspect your return, we will notify you of approval or rejection.

Refunds will be issued to your original payment method. Depending on your bank or credit card issuer, it may take additional time for the refund to appear in your account.

7. Exchanges

If you need to exchange an item for a different size or color, please:

1. Return the original item following the steps above
2. Place a new order for the desired item

This ensures you receive your replacement as quickly as possible.

8. Damaged or Defective Items

If you receive a damaged or defective item:

1. Contact us within 48 hours of delivery
2. Include photos showing the damage or defect
3. Do not discard the original packaging

We will arrange for a replacement or full refund, including return shipping costs.

9. International Returns

For international orders:

• Return shipping costs are the customer's responsibility
• Customs fees, duties, or taxes are non-refundable
• International returns may take longer to process

10. Contact Us

For return requests or questions, contact us at:

World Box
contact@shopworldbox.com

Please include your order number in all communications.