Shipping Policy

Last Updated: 03/31/2026

1. Introduction

At World Box, we are committed to delivering your orders quickly and reliably. This Shipping Policy explains our shipping methods, timelines, and costs.

Please review this policy carefully before placing your order.

2. Processing Time

All orders are processed within 1-3 business days (Monday through Friday, excluding holidays).

You will receive a confirmation email once your order ships.

3. Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and selected shipping method.

4. Free Shipping

We offer free standard shipping on orders over $75 within United States.

Free shipping threshold is calculated after discounts and before taxes.

5. Order Tracking

Once your order ships, you will receive a shipping confirmation email with:

• Tracking number
• Carrier name
• Estimated delivery date

You can track your order using the link provided or by visiting our Track Your Order page.

Please allow 24-48 hours for tracking information to update after receiving the confirmation email.

6. Shipping Carriers

We use the following carriers to deliver orders:

• USPS
• FedEx
• UPS
• DHL (for international orders)

Carrier selection may vary based on your location and shipping method.

7. International Shipping

We ship to select countries worldwide. International customers should be aware of the following:

We are not responsible for packages delayed or held by customs.

8. Shipping to P.O. Boxes & APO/FPO Addresses

We ship to:

• P.O. Boxes: Yes, via USPS
• APO/FPO/DPO Military Addresses: Yes, via USPS

Please allow additional delivery time for military addresses.

9. Incorrect Address

Please ensure your shipping address is correct at checkout. If you enter an incorrect address:

1. Contact us immediately at [your email]
2. If the order has not shipped, we will update the address
3. If the order has shipped, we cannot reroute the package

Packages returned to us due to incorrect addresses will be subject to re-shipping fees.

10. Lost or Stolen Packages

Once a package is marked as delivered by the carrier:

• We are not responsible for lost or stolen packages
• Please check with neighbors or your local post office
• Contact the carrier to file a claim

If your tracking shows "delivered" but you did not receive it, please contact us within 48 hours and we will assist you.

11. Delayed Shipments

We strive to meet our shipping timelines. However, delays may occur due to:

• High order volume
• Weather conditions
• Carrier delays
• Holidays
• Customs processing (international)

If your order is significantly delayed, please contact us and we will investigate.

12. Split Shipments

If your order contains multiple items, they may ship separately to ensure fastest delivery. You will receive separate tracking information for each shipment.

13. Contact Us

For shipping-related questions, contact us:

World Box

contact@shopworldbox.com